Terms and Conditions

In these terms and conditions, CCC means Chalfont Classic Cuisine Limited.; 'The Client' means the person, firm or company making the booking, and 'the booking' means the function to be catered for by CCC; and 'the Quotation' means CCCs quotation of prices based on the estimated number of persons who will be attending the event.

Estimates and Quotations

Valid for 3 months from the date made.

Confirmation and Deposit

Any dates will be held for 14 days from the initial enquiry. All bookings must be confirmed in writing by the client, together with a non refundable deposit as detailed below. This confirmation will act as an acceptance of these terms and conditions.

£200.00; Private functions up to 100 guests, excluding weddings.

£500.00; Private functions for 100+ guests, weddings and corporate functions

25% of estimated total for Home Delivery Service

Deposits should be made by cheque payable to Chalfont Classic Cuisine Ltd. and sent to Unit 5, Corinium Business Centre, Raans Rd, Amersham, Bucks HP6 6FB. Please ask for our bank details if you wish to pay by BACS transfer.

Third party arrangements

When a function is arranged on behalf of the Client by a third party, written agreement from the Client of acceptance to pay the deposit and final invoice must be provided to CCC before the booking is confirmed. No person who is not a party to the contract shall have any rights under the Contracts (Rights of Third Parties) Act 1999.

Minimum Numbers and Dietary Requirements

All prices quoted are for a specific number of guests and any changes in numbers will affect the overall price. Any alterations must be notified in writing at least 10 days prior to your event. After that time, the Client will be charged for the number of persons on the quotation as a minimum. If an increased number of guests is advised within five working days prior to the date of the event, CCC reserves the right to levy a 10% surcharge on each additional guest.

Dietary requirements must be finalised 10 days prior to the function.

Variations: The contents of menus or any other items that are supplied by CCC are subject to market availability. Any alteration will be notified to the client as soon as is possible.

Food: CCC cannot be held responsible for the safety of any food supplied directly by the Client.

Loss or Damage

When equipment is delivered for a corporate or private function, the Client is wholly responsible for all equipment from the time of delivery until it is collected. Any breakage, loss or damage caused will be charged to the Client at the full replacement cost. The Client will be responsible for and will indemnify CCC fully against all claims, cost, loss, damage or liability arising to such equipment during such period.

Payments and Invoices

A schedule of payments will be sent on receipt of the deposit: unless otherwise agreed an interim payment of 50% of the estimated total invoice will be due 6 weeks prior to your event. Full payment, by BACS transfer, cash or cheque, will be due 14 days from the date of invoice following the event and CCC reserves the right to charge interest at 2% above the Bank of England base rate per month (charged on a daily basis) on any invoice which remains unpaid after the due date from the due date until the date of payment.

Cancellation

We offer a personal service to our clients and so any cancellations must be given verbally to one of our directors and confirmed in writing within 48 hours.

In the event of a booking being cancelled after confirmation by the Client, the following charges will be made:-

Cancellation 6 weeks to 3 months before function; 25% of estimated total invoice.

Cancellation 14 days to 6 weeks before function; 50% of estimated total invoice.

Cancellation within 14 days; 75% of estimated total invoice.

Cancellation within 5 working days 100% of estimated total invoice.

Any liability to sub-contractors or other costs or expenses incurred by CCC on behalf of the Client will be charged in full to the Client.

Force Majeure

No liability is accepted for failure of performance due to strike, lockout, accidents, fire, flood, ice, obstruction or any other 'acts of God' and other such events beyond the control of CCC.

Entire Agreement

These terms, any quotation provided to you in writing and CCC's price list set out the whole agreement between us. Please check the details in these documents are complete and accurate and, if anything is not, please make sure you ask us to confirm any changes in writing as we only accept responsibility for statements and representations made in writing by our authorised employees.

Limitation of liability:CCC's liability for direct losses or damages caused by its negligence or failure to perform its obligations shall be limited to the amount paid to CCC by the Client. No liability is accepted for indirect, consequential losses or damages caused by CCC's negligence or its failure to perform its obligations (whether that negligence or failure is the fault of CCC, its officers, employees or subcontractors or due to any other causes). This paragraph does not exclude or limit CCC's liability for death or injury caused by CCC's negligence or for fraud or fraudulent misrepresentation or for any other matter for which it would be illegal or unlawful for CCC to exclude liability.

Service charge and gratuities

We do not add any service charge to your invoice as is the usual policy of restaurants, hotels and other event caterers. Any gratuities are left to the customer's discretion and should be added to the final payment so that they may be distributed fairly to all staff that helped in the planning, organisation, cooking and service of your event. Should you or your guests wish to give a gratuity on the day then please ensure that these are given to either the Head waiter or Head Chef for distribution to the whole team.

Complaints: We pride ourselves on the quality of our product and the care with which it is supplied. Should there be any reason that you are not entirely satisfied then please make our senior staff aware immediately of any concerns you may have so that the situation can be addressed and resolved as quickly as possible. Any complaint must be made verbally within 24 hours of the event or delivery of foods concerned and followed in writing not more than 48 hours after the event date.

Law of contract: The contract which incorporates these Terms and Conditions shall be governed by English Law and the parties agree to submit to the exclusive jurisdiction of the English courts.